4 troubleshooting, 5 checking for x-lite updates, Troubleshooting checking for x-lite updates – CounterPath X-Lite 4 for Windows User Guide User Manual

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CounterPath Corporation

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2.4 Troubleshooting

X-Lite 4 includes three tools for helping you troubleshoot problems:

You can verify that your microphone, speakers and camera are working and can set the volume to a
comfortable level without having to actually place a phone call.

You can verify that you are successfully connected to the network.

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you
should be on an established call (not a call attempt).

See page 49.

2.5 Checking for X-Lite Updates

To check for updates to X-Lite, choose Help > Check for Updates. The Auto Update window appears.

If a new version of the software is available, you can download it from this window.

If no newer version is available, this window informs you that your version is up to date.

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