4 troubleshooting, 5 checking for x-lite updates, Troubleshooting checking for x-lite updates – CounterPath X-Lite 4 for Windows User Guide User Manual

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CounterPath Corporation

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2.4 Troubleshooting

X-Lite 4 includes three tools for helping you troubleshoot problems:

•

You can verify that your microphone, speakers and camera are working and can set the volume to a
comfortable level without having to actually place a phone call.

•

You can verify that you are successfully connected to the network.

•

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you
should be on an established call (not a call attempt).

See page 49.

2.5 Checking for X-Lite Updates

To check for updates to X-Lite, choose Help > Check for Updates. The Auto Update window appears.

•

If a new version of the software is available, you can download it from this window.

•

If no newer version is available, this window informs you that your version is up to date.

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