CounterPath X-Lite 4 for Windows User Guide - Manual (Page 28)

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4.3 Availability
Availability refers to the ability to see whether a person is available or not: online, on the phone, busy, and so
on.
You can publish your availability to contacts who have softphone address, and you can set up X-Lite to view the
availability of other contacts.
Sharing Availability
Watching Others’ Availability
When you create a contact by entering details in the Contact Profile, the contact is automatically set up so that
you share availability. As soon as the person is set up in this way in your Contacts, X-Lite sends them a
notification request. The request asks that you be able to see that person’s availability. If the person allows this
request, then the icon beside their name (in your Contacts) becomes color coded, so you can determine their
availability.
Allowing Other Parties to See your Availability (Publishing your Availability)
Continuing from above, when the other person allows the notification request, your name is added to their
contact list. As soon as you are added to their list, a request is sent back to you requesting that they be able to
see you. X-Lite accepts this request automatically, and the other person can now see your availability.
Your availability
Availability of other people
This person is either logged out
or is not publishing her
availability
This person has no icon
because you are not
subscribing to her availability