Testing audio quality, Diagnostics – CounterPath X-Lite 4 for Windows User Guide User Manual

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CounterPath Corporation

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Testing Audio Quality

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should
be on an established call (not a call attempt).

Diagnostics

Only use this panel if instructed to do so by your support representative at your VoIP service provider.

To start logging X-Lite activity and send a logging report to customer support:

1.

Click Start Logging. The first Diagnostics Logging window appears.

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