4 placing a call, Placing a call – CounterPath X-Lite 4 for Windows User Guide User Manual

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X-Lite 4 for Windows User Guide

11

3.4 Placing a Call

You can contact someone using:

A softphone address (for example, [email protected])

A traditional phone number, if supported by your VoIP service provider.

You can place one more call when another call is already in progress.

Place the call. See the table below.

The outgoing call opens in its own call panel, below any other existing call panels. You will hear a ringing tone
while X-Lite attempts to make a connection.

How

From the...

Description

Keying

Dialpad or computer
keyboard

1. Enter the number or address in the call entry field using the dialpad

or the computer keyboard

If entering a softphone address, you can enter the entire address
([email protected]) or just the name (kpereira).

As you type, a suggestion for completing the entry may appear.
Choose the suggestion or keep typing.

2. Click the Call button or press Enter.

Drag-and-drop contact or
previous call

Contacts or History tab

Drag an entry from the Contacts or History tab. (If the tab contains lots
of contacts, first search or filter the list.)

Right-click a contact or
previous call

Contacts or History tab

Right-click an entry from the Contacts or History tab and choose Call.

(If the tab contains lots of entries, first search or filter the list.)

Double-click a contact

Contacts tab

Contacts have a “double-click” action that either makes an audio phone
call or starts an IM. To configure this action, see page 37.

Double-click a previous
call

History tab

Double-click an entry. An audio call is placed.

Redial

Redial button

• When the call entry field is empty, click the Call button.

• Or click the arrow in the call entry field and select a recent call.

An audio call is placed.

Call entry field

Click to place the call

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