CounterPath X-Lite 4 for Windows User Guide - Manual (Page 17)

X-Lite 4 for Windows User Guide
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3.5 Handling Incoming Calls
X-Lite must be running to answer incoming calls. (If X-Lite is not running, incoming calls may be directed to
voicemail; check with your VoIP service provider.)
As soon as an incoming call is received, a call panel appears, showing information about the call.
In addition, the Call Alert box appears, even if X-Lite is minimized.
Action Description
Answer Click Answer.
If you are on another call, that first call is automatically put on hold. You are now talking to the new caller.
Or press Enter (on the keyboard), if X-Lite is the active application.
Decline Click Decline. There will be a busy signal. The call may be directed to voicemail (if you have this service).
Video The caller wants to include video.
Click to answer a video call and start sending your video immediately
Audio The callerwants to include video.
Click to answer without video; if you want (and if you have a camera), you will be able to add video later.
Click to answer a video call
and start sending your video
immediately Click to answer without video; if you
want (and if you have a camera), you
will be able to add video later.
This is the alert for a video call This is the alert for an audio-only call