CounterPath X-Lite 4 for Mac User Guide - Manual (Page 32)

CounterPath Corporation
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Number for sending calls to voicemail Complete only if your VoIP service includes voicemail. Optional, but you must
complete it if you check “Send calls to voicemail if unanswered”.
This is the number that incoming calls will be forwarded to if they are unanswered after
the specified interval (below).
If you leave this field empty, then X-Lite will never forward calls to your service
provider’s voicemail. However, most VoIP service providers have their own mechanism
for sending unanswered phone calls to voicemail. So leaving this field blank does not
mean that forward-to-voicemail does not work.
Enter the number provided by your VoIP service provider.
Send calls to voicemail if unanswered Complete only if your VoIP service includes voicemail.
To send to voicemail after the specified number of seconds.
Your service provider may also provide a similar feature that is set up outside of X-Lite.
If so, make sure you do not enter competing information in X-Lite and in the service
provider’s user interface. For example, if you turn off this field, make sure the same
feature at your service provider is also turned off. Otherwise, all your calls will continue
to be forwarded.
Table 4: Accounts – Voicemail
Field Description