3 troubleshooting, 4 checking for x-lite 4 updates, Troubleshooting checking for x-lite 4 updates – CounterPath X-Lite 4 for Mac User Guide User Manual

Page 9: Setting up a contact list

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X-Lite 4 for Mac User Guide

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Setting up a Contact List

Typically, you will want to create contacts in order to easily make calls and send IMs. See page 18.

2.3 Troubleshooting

X-Lite 4 includes tools for helping you troubleshoot problems. From the menu, choose Help > Troubleshooting.

Audio tab: While you are on a phone call, you can test the quality of the audio. Note that to perform a valid
test, you should be on an established call (not a call attempt).

Video tab: You can verify that your camera is working.

Network tab: You can verify that you are successfully connected to the network.

Devices tab: You can verify that your microphone and speakers are working and can set the volume to a
comfortable level without having to actually place a phone call.

Diagnostics tab: If none of the other tabs help you solve your problem.

2.4 Checking for X-Lite 4 Updates

To check for updates to X-Lite 4, choose Help > Check for updates. The Auto Update window appears.

If a new version of the software is available, you can download it from this window.

If no newer version is available, this window informs you that your version is up to date.

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