3 troubleshooting, 4 checking for x-lite 4 updates, Troubleshooting checking for x-lite 4 updates – CounterPath X-Lite 4 for Mac User Guide User Manual

Page 9: Setting up a contact list

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X-Lite 4 for Mac User Guide

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Setting up a Contact List

Typically, you will want to create contacts in order to easily make calls and send IMs. See page 18.

2.3 Troubleshooting

X-Lite 4 includes tools for helping you troubleshoot problems. From the menu, choose Help > Troubleshooting.

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Audio tab: While you are on a phone call, you can test the quality of the audio. Note that to perform a valid
test, you should be on an established call (not a call attempt).

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Video tab: You can verify that your camera is working.

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Network tab: You can verify that you are successfully connected to the network.

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Devices tab: You can verify that your microphone and speakers are working and can set the volume to a
comfortable level without having to actually place a phone call.

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Diagnostics tab: If none of the other tabs help you solve your problem.

2.4 Checking for X-Lite 4 Updates

To check for updates to X-Lite 4, choose Help > Check for updates. The Auto Update window appears.

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If a new version of the software is available, you can download it from this window.

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If no newer version is available, this window informs you that your version is up to date.

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