MTS Insight - 1kN to 300kN - Manual (Page 9)

Technical Support
Insight Material Testing System Preface 9
Technical Support
Start with your
manuals
The manuals supplied by MTS provide most of the information you will
need to use and maintain your equipment. If your equipment includes MTS
software, you should look for README files for additional product
information.
If you cannot find answers to your technical questions from these sources,
you can use the internet, telephone, or fax to contact MTS for assistance.
You can also fill out the Problem Submittal Form that is available on the
MTS web site and in the back of many MTS manuals that are distributed in
paper form.
Technical support
numbers
MTS provides a full range of support services after your system is installed.
If you have any questions about a system or product, contact MTS in one of
the following ways.
MTS web site
www.mts.com
The MTS web site gives you access to our technical support staff by means
of a Problem Submittal Form and a Technical Support link.
• Problem Submittal Form:
www.mts.com > Contact MTS > Problem Submittal Form
• Technical Support:
www.mts.com > Contact MTS > Service & Technical Support
E-mail: General information: [email protected]
Technical support: [email protected]
Telephone
HELPLine 800-328-2255
Weekdays 7:00 A.M. to 6:00 P.M.,
Central Time
Fax
952-937-4515
Please include an MTS contact name if possible.