Common error messages – Western Digital WD TV Live Hub Media Center User Manual User Manual

Page 218

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WD TV Live Hub Media Center

User Manual

SYSTEM MAINTENANCE – 213

Common Error Messages

If this message appears

Perform this action

HOME

Hard drive cannot aggregate.

There are different conditions under which this error
message may appear. The message will specify the
issue. For example, not enough space is used on the
storage or a journaled file system.

No storage present.

Attach the USB device that contains your media files.

Media Library requires more storage
space: [XXXMB]

1.

Eject and disconnect the USB device from the
media center.

2.

Connect the USB device to your computer and
delete unnecessary files to meet the required
storage space.

3.

Attach the USB device to the media center again.

Please turn off journaling on the
attached storage's file system for the
media center to compile the media
library.

1.

Eject and disconnect the USB device from the
media center.

2.

Connect the USB device to your Apple computer
and disable the journaling function. Refer to the
Apple Help for information.

3.

Attach the USB device to the media center again.

Unable to compile media library on
read-only storage.

1.

Eject and disconnect the USB device from the
media center.

2.

Connect the USB device to your computer and
make sure the read-only protection is disabled.

3.

Attach the USB device to the media center again.

Unable to compile media library. Please
check your storage setting.

There are two different conditions under which this
error message may appear:
1.

Insufficient storage space on the drive(s).

2.

Drive is configured as “read-only.”

Free up drive storage space or adjust the drive
settings to resolve this error.

Unrecognized storage.

The USB device model is not supported. Use another
USB device.

Question XX: WD USB HDD
Trouble Shooting

This indicates a system diagnostic failure. Contact
WD Technical Support for assistance.

CONTENT PLAYBACK

There is no media in the current folder.

There are no supported media files in the selected
folder. Select another folder that contains media files
of the correct format.

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