Support services, Technical support, Engineering and field services – Rockwell Automation 1784-PCM2/B CABLE Installation Instructions User Manual

Page 7: Technical training, Repair and exchange services

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1784-PCM2/B Cable

7

Publication 1784-5.22 – January 1997

Support Services

At Allen-Bradley, customer service means experienced representatives
at Customer Support Centers in key cities throughout the world for sales,
service, and support. Our value-added services include:

Technical Support

•

SupportPlus programs

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telephone support and 24-hour emergency hotline

•

software and documentation updates

•

technical subscription services

Engineering and Field Services

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application engineering assistance

•

integration and start-up assistance

•

field service

•

maintenance support

Technical Training

•

lecture and lab courses

•

self-paced computer and video-based training

•

job aids and workstations

•

training needs analysis

Repair and Exchange Services

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your only “authorized” source

•

current revisions and enhancements

•

worldwide exchange inventory

•

local support

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