Support services, Technical support, Engineering and field services – Rockwell Automation 1784-PCM2/B CABLE Installation Instructions User Manual
Page 7: Technical training, Repair and exchange services
1784-PCM2/B Cable
7
Publication 1784-5.22 – January 1997
Support Services
At Allen-Bradley, customer service means experienced representatives
at Customer Support Centers in key cities throughout the world for sales,
service, and support. Our value-added services include:
Technical Support
•
SupportPlus programs
•
telephone support and 24-hour emergency hotline
•
software and documentation updates
•
technical subscription services
Engineering and Field Services
•
application engineering assistance
•
integration and start-up assistance
•
field service
•
maintenance support
Technical Training
•
lecture and lab courses
•
self-paced computer and video-based training
•
job aids and workstations
•
training needs analysis
Repair and Exchange Services
•
your only “authorized” source
•
current revisions and enhancements
•
worldwide exchange inventory
•
local support