Back cover, H'+°!¶2c, Rockwell automation support – Rockwell Automation 1769-OV32T Compact Module User Manual

Page 24: Installation assistance, New product satisfaction return

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Publication 1769-IN073B-EN-P - September 2005

PN 40071-195-01(2)

1769-IN073A-EN-P June 2005

Copyright © 2005 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

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Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using its products. At
http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we
offer TechConnect Support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a special Customer Support
number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned:

United States

1.440.646.3223 Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any technical
support issues.

United States

Contact your distributor. You must provide a Customer Support case number (see
phone number above to obtain one) to your distributor in order to complete the return
process.

Outside United States

Please contact your local Rockwell Automation representative for return procedure.

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