Rockwell Automation 1747-OS302_OS401 SLC 5/03 and 5/04 Processors Firmware/Operating System Upgrade - Manual (Page 8)

Publication 1747-IN007C-EN-P - October 2002 21 PN 40071-093-01(3)
Supersedes Publication 1747-IN007B-EN-P - October 2001 Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.
Rockwell Automation
Support Rockwell Automation provides technical information on the Web to assist
you in using its products. At http://support.rockwellautomation.com, you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24
hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for initial
help in getting your module up and running.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is
not functioning, it may need to be returned.
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United
States Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States Please contact your local Rockwell Automation representative for
return procedure.