Rockwell Automation 6185-E 20 Inch Flat Panel Monitor Installation - Manual (Page 25)

Industrial 20.1" Flat Panel Monitor 25
Publication 6185-5.2
You can refer to this table to help identify the cause and offer a solution
to a problem. This table lists typical problems you may encounter.
Table E
Troubleshooting Table
Symptom Possible Problem Action
Front panel status LED does not come on. Power cord not connected. Open 6185-E and reconnect the power
cord.
No power available at outlet. Test outlet by plugging in a lamp or other
known good device.
Power cord faulty. Replace power cord.
Monitor faulty. Have monitor serviced.
Screen is blank. Screen saver activated. Check the status LED using the table
provided on Page 23. Disable screen
saver by activating an input to the host
system.
Brightness control not properly adjusted. Turn brightness control UP.
Video cable problem Check for proper installation of video
cable(s). Refer to installation instructions.
Replace suspected faulty cable(s).
Image is too bright or white. Brightness control not properly adjusted. Turn brightness control DOWN.
No image visible even when brightness
control is set full UP. Monitor is out of adjustment or faulty. Have monitor serviced.
Image is dim, even with brightness and
contrast controls set full UP. Video cable problem Check for proper installation of video
cable(s). Refer to installation instructions.
Replace suspected faulty cable(s).
Fault in video source Test video source by connecting to
another monitor that is known to be
operational.
Fault in monitor Have monitor serviced.
Image is not centered. Position controls are not properly
adjusted. Reset the horizontal and vertical
positioning using the control panel
(Page 20). Also, check to ensure that
video source is operating within the
monitor’s range.
Image will not adjust. Video timing outside of range. Use the control panel to adjust the Clock
Setting (Page 20). Make sure timing is
within VESA.
Image position changes are not saved. Position mode not saved correctly. Reposition the image using the rear
accessible control panel, save the
changes and exit.
Image is not stable. Monitor is not synched to video source. Refer to installation instructions.
Check for proper video cable installation.
Replace suspected faulty cable.
Check to ensure that video source is
operating within the display’s range. Adjust
the Phase control (Page 20).
Vertical shaded bars on screen image. Horizontal size not properly adjusted. Adjust horizontal size settings (Page 20).
Troubleshooting