Metrohm 930 Compact IC Flex Oven/SeS/PP/Deg User Manual

Page 110

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6.1

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100

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930 Compact IC Flex Oven/SeS/PP/Deg (2.930.2560)

Problem

Cause

Remedy

Peristaltic pump – Filter
blocked.

Replace the filter (see "Replacing the filter",
page 92)
.

Peristaltic pump – Pump
tubing defective.

Replace the pump tubing .

Data of the separa-
tion column cannot
be read.

Column chip contamina-
ted.

Clean the contact surfaces of the column chip
with alcohol.

Column chip is defective.

1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.

Individual peaks are
greater than
expected.

Sample – Sample carry-
over from the previous
measurement.

Check the rinsing time (see "Checking the rins-
ing time", page 95)
.

Suppressor – Insuffi-
cient flow of regen-
eration solution or
rinsing solution.

There is a leak in the sys-
tem.

Check all connections.

Peristaltic pump – Contact
pressure too weak.

Correctly set the contact pressure .

Peristaltic pump – Filter
blocked.

Replace the filter (see Chapter 5.13.2.2, page
92)
.

Suppressor – Backpressure
too high.

Clean the suppressor (see Chapter 5.12.3.3,
page 86)
or replace parts
(see Chapter
5.12.3.4, page 88)
.

Peristaltic pump – Pump
tubing defective.

Replace the pump tubing.

The background
conductivity is too
high.

The suppressor is not con-
nected.

Connect the suppressor (see Chapter 3.12,
page 28)
.

The incorrect eluent is
being used.

Change the eluent (see Chapter 5.5.2, page
65)
.

Suppressor – No or insuffi-
cient flow of regeneration
solution or rinsing solution.

Check the flow of the regeneration solution
and the rinsing solution .

MCS – The CO

2

suppressor

is not connected.

Connect the CO

2

suppressor.

The retention times
are poorly reprodu-
cible.

The eluent path has a leak.

Check all of the connections along the eluent
path and fix the leak.

The eluent path is blocked.

Check the eluent path and fix the blockage.

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