Sindoh M612 - Manual (Page 266)

Maintenance and Troubleshooting
5-
40
Problem Cause Solution
Slanted image The document is not correctly load-
ed. Load the document correctly.
The document is not suitable for the
ADF. Use the document suitable for
the ADF.
Check if a foreign material is on the
flatbed. Clean up the flatbed.
Paper is not correctly loaded. Load paper correctly.
Black spots are printed on
the last part of paper. The size is different from the docu-
ment. Set the size to the document.
Shadow image when scan-
ning the OHP The film is not fully pressed. Place a book on the film for
tight pressing.
Network Problems
Problem Cause Solution
The machine
is not con-
nected to the
network(Scan
to Network,
Print to Net-
work not pos-
sible) Network
connection
or the set-
tings has
problems In case of using wire network check if the network cable is
properly connected.(After connected, 2 LED lamps on MFP port
should be on or blinked to be normally connected)
In order to use Scan to Network/Print to Network, PC and MFP
should have same (sub)netmask and gateway.
If the connection is OK, refer to 4.7 Network Settings to check the
network settings.
If you still have the problem, contact your network administrator
The scanned
file cannot be
sent to E-mail/
FTP/Shared
Folder There is a
problem
in the net-
work con-
nection.
The set-
tings of E-
mail/FTP/
Shared
Folder-
have
prob-
lems.. Check if the network connection is OK.
Check the registration setting of SMTP server.(Server address,
Authorization, ID/Password)
Make sure the receiver`s E-mail/FTP/Shared Folder server ad-
dresses are correctly entered.
Check with your service provider if the e-mail server you have
registered to allows any access from out side.