Concealed damage – VICI 230 Dynacalibrator User Manual

Page 10

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Concealed Damage

Concealed damage is damage which is not apparent until after the equipment
has been unpacked and examined or tested. In the event that concealed damage
is discovered, a written request for inspection must be forwarded to the carrier’s
agent within 15 days of the delivery date. All cartons and packing materials must
be kept intact for the inspection. Delay in submitting the inspection request or
destroying the packing materials may give grounds for refusal of any claim.

After inspection, the carrier’s agent will usually request the return of the equipment
to VICI for inspection and repair. When this work is completed, the equipment
will be returned to you with an invoice itemizing charges for all repairs. This
invoice will become part of your claim to the carrier.

In the case of shipments made F.O.B. destination, VICI will, at your request, handle
the filing of damage claims with the carrier provided an acceptable inspection
report from the carrier is furnished to VICI. If, however, the claim is disallowed
through no fault of VICI, repair charges will be billed directly to you.

You must unpack and fully inspect the equipment and file
a written request for inspection with the carrier within
15 days of delivery to ensure claim satisfaction in the event
of concealed damage.

Figure 2: Dynacalibrator packaging

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Getting Started

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