Dell Inspiron 530 - Manual (Page 70)

70
Solving Problems
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system
shutdown.
A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
Ensure that the power cable is firmly connected to the computer and to the
electrical outlet.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
E ND THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Applications.
3 Click the program that is no longer responding.
4 Click End Task.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then
reinstall the program.
book.book Page 70 Monday, October 6, 2008 11:28 AM