Dell LCD TV W3207C - Manual (Page 36)

36 Troubleshooting Problems With Your TV
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FILE LOCATION: C:\Documents and Settings\cherylyuan\Ƈ¦±\FM\ch5e.fm
DELL CONFIDENTIAL – PRELIMINARY 6/30/06 – FOR PROOF ONLY
No sound 1 Ensure mute is not turned on. Pressing the Mute button on the
remote control turns the mute function on and off.
2 If only certain TV channels do not have sound, then you need to
correct the Input Select menu in the TV Menu (see "Input Select"
on page 26).
3 Verify that the audio cables are firmly connected to both the audio
input connectors on your TV display and audio output connectors
on your devices. Ensure that the cable colors match the
connectors colors.
4 Also, ensure that the audio cables are connected to the same row
as the video cables. See "About Your TV" on page 5 for the
location of the connectors.
5 Reconnect the device using the same type of connector. For
example, if you are using the composite connector on the bottom,
try connecting the device to the composite connector on the side
of the TV display. See "About Your TV" on page 5 for the location
of the connectors.After you connect the device, change the input
source in the TV Menu. See "Input Select" on page 26 for more
information.
6 Connect the device using a different connector. For example, if
you are experiencing the problem using a composite connector, try
using the component connector.
NOTE: To connect to a different connector, you need the
appropriate cables for that connector. See your device
documentation for a list of supported connections.
After you connect the device, change the input source in the TV
Menu. See "Input Select" on page 26 for more information.
7 Test the device on a different TV.
Bright or dark dots Pixel defects within industry specifications are inherent to an LCD
TV and do not constitute a defective problem. For more
information about pixels and LCD technology, go to
support.dell.com.
Picture is too dim or too bright Update the color settings in the TV Menu. Press Menu on the
remote control and select Picture Settings.
The screen is not centered correctly 1 Update the size settings in the TV Menu. Press Menu on the
remote control and select Size.
2 Reset the original factory defaults. Press Menu on the remote
control, select Setup, and then select Factory Reset.
Problem Possible Solution
W3207C_UM_EN.book Page 36 Friday, June 30, 2006 10:42 AM