Drive problems – Dell Vostro 500 (Mid 2009) User Manual

Page 79

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Troubleshooting

79

The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 131 as you complete these checks.

E

NSURE

THAT

M

ICROSOFT®

W

INDOWS®

RECOGNIZES

THE

DRIVE

Click Start

My Computer.

T

EST

THE

DRIVE

Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.

Insert a bootable floppy disk and restart the computer.

C

LEAN

THE

DRIVE

OR

DISK

See "Cleaning Your Computer" on page 144.

Tab

Function

Results

Displays the results of the test and any error conditions
encountered.

Errors

Displays error conditions encountered, error codes, and the
problem description.

Help

Describes the test and any requirements for running the test.

Configuration

Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.

Parameters

Allows you to customize the test by changing the test settings.

book.book Page 79 Thursday, August 7, 2008 5:00 PM

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