Dell Vostro 500 (Mid 2009) User Manual

Page 84

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84

Troubleshooting

G

ENERAL

FAILURE

The operating system is unable to carry out the

command. The message is usually followed by specific information—for
example,

Printer out of paper

. Take the appropriate action.

H

ARD

-

DISK

DRIVE

CONFIGURATION

ERROR

The computer cannot identify the

drive type. Shut down the computer, remove the hard drive (see "Hard Drive"
on page 109), and boot the computer
from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).

H

ARD

-

DISK

DRIVE

CONTROLLER

FAILURE

0 —

The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard
drive (see "Hard Drive" on page 109), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).

H

ARD

-

DISK

DRIVE

FAILURE

The hard drive does not respond to commands

from the computer. Shut down the computer, remove the hard drive (see
"Hard Drive" on page 109), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. If the
problem persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 75).

H

ARD

-

DISK

DRIVE

READ

FAILURE

The hard drive may be defective. Shut

down the computer, remove the hard drive (see "Hard Drive" on page 109),
and boot the computer from a CD. Then, shut down the computer, reinstall
the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 75).

I

NSERT

BOOTABLE

MEDIA

The operating system is trying to boot to

nonbootable media, such as a floppy disk or CD. Insert bootable media.

I

NVALID

CONFIGURATION

INFORMATION

-

PLEASE

RUN

S

YSTEM

S

ETUP

P

ROGRAM

The system configuration information does not match the

hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program (see "Using the System Setup Program" on page 141).

K

EYBOARD

CLOCK

LINE

FAILURE

For external keyboards, check the cable

connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 75).

book.book Page 84 Thursday, August 7, 2008 5:00 PM

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