Dell Serial Attached SCSI 5iR Integrated and Adapter - Manual (Page 38)

36 Troubleshooting
Physical Disk Related Issues
Table 6-2. Physical Disk Issues
Problem Suggested Solution
The system does not boot from the SAS 5/iR
controller. Ensure that the boot disk is attached to the controller at the
lowest ID and check the controller and the physical disk boot
order in the system BIOS.
NOTE: See your system documentation for information about
boot device selection.
Physical disk is not enumerated during POST. • Go to the Configuration Utility and ensure that the physical
disk is not enumerated in the SAS topology.
• Verify the cable connection.
• Reseat the physical disk.
• Check and reseat the cable.
One of the physical disks in the array shows the
status as "Failed". • Check the SAS cables.
• Reseat the physical disk.
• Check the enclosure or the backplane for damage.
• Contact Dell if the problem persists.
Integrated Mirroring (IM) virtual disk does
not rebuild. • Enter the Configuration Utility and ensure the physical disk
is enumerated in the SAS topology.
• Ensure the new disk is of the same drive type as the other
disk in the virtual disk (SAS/SATA).
• Ensure the new disk is of equal or greater capacity as the
other disk in the virtual disk.
• Ensure the new disk is not detected as an inactive virtual
disk under the RAID Properties menu. Delete the newly
inserted inactive disk.
• Ensure the inserted disk has the same ID as the disk it is
replacing. Assign the correct ID to the disk or use the
Manage Secondary Disk feature in the Manage Virtual Disk
menu.
• Ensure the new disk is a Dell supported SAS or SATA disk.
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