Configuration utility error messages – Dell Serial Attached SCSI 5iR Integrated and Adapter User Manual

Page 39

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Troubleshooting

37

Configuration Utility Error Messages

NOTE:

These error messages are displayed inside the Configuration Utility. Restart your system and retry if you

encounter any of these.

Table 6-3.

Configuration Utility Error Messages

Message

Meaning and Suggested Solution

An error occurred while reading
non-volatile settings.

An error reading any one of a number of settings from the
firmware. Reseat the controller and reboot.

An error occurred while reading
current controller settings.

Controller setup and initialization has failed. Reboot the
system.

Advanced Device Properties settings
not found.

Failed to read vital configuration page from firmware. Reflash
the firmware and reboot.

Advanced Adapter Properties settings
not found.

Failed to read vital configuration page from firmware.Reflash
the firmware and reboot.

Error obtaining PHY properties
configuration information.

Failed to read vital configuration page from firmware.Reflash
the firmware and reboot.

Configuration Utility Options Image
checksum error.

Failed to properly read Configuration Utility options from
flash. Restart and retry. If the issue persists, reflash the
firmware on the controller.

Configuration Utility Options Image
error.

Failed to properly read Configuration Utility options from
flash. Restart and retry. If the issue persists, reflash the
firmware on the controller.

Configuration Utility Options Image
not found.

Failed to properly read Configuration Utility options from
flash. Restart and retry. If the issue persists, reflash the
firmware on the controller.

Can't load default Configuration
Utility options.

Failed to allocate memory for Configuration Utility options
structure.

An error occurred while writing
non-volatile settings.

An error occurred while writing one or more settings to the
firmware.

YD912bk1.book Page 37 Monday, April 2, 2007 4:39 PM

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