Dell W1900 - Manual (Page 34)

34 Troubleshooting Your TV Display
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No sound 1 Ensure mute is not turned on. Pressing the Mute button on
the remote control turns the mute function on and off.
2 If only certain TV channels do not have sound, then you need to
correct the Input Select menu in the OSD (see "Input Select
Menu" on page 24).
3 Verify that the audio cables are firmly connected to both the
audio input connectors on your TV display and audio output
connectors on your devices. Ensure that the cable colors match
the connectors colors.
4 Also, ensure that the audio cables are connected to the same
row as the video cables. See "About Your TV Display" on page 5
for the location of the connectors.
5 Reconnect the device using the same type of connector. For
example, if you are using the composite connector on the
bottom, try connecting the device to the composite connector
on the side of the TV display. See "About Your TV Display" on
page 5 for the location of the connectors.
After you connect the device, change the input source in the
OSD. See "Input Select Menu" on page 24 for more
information.
6 Connect the device using a different connector. For example,
if you are experiencing the problem using a composite
connector, try using the component connector.
NOTE: To connect to a different connector, you need the
appropriate cables for that connector. See your device
documentation for a list of supported connections.
After you connect the device, change the input source in the
OSD. See "Input Select Menu" on page 24 for more
information.
7 Test the device on a different TV.
8 If you are using PIP/POP/PBP, ensure the proper Audio Source is
selected. Press Menu on your remote control, and select
PIP/POP/PBP.
Double image or no image with DVD Turn off the progressive scan on the DVD player. Your Dell™
TV display offers built-in deinterlacer that is equal to or better
quality than the deinterlacer on your DVD player. For more
information about progressive scan on your DVD player, see the
documentation for your DVD player
Picture is too dim or too bright Update the color settings in the OSD. Press Menu on the remote
control and select Picture.
Problem Possible Solution