Troubleshooting, Diagnostic tools, Dell™ diagnostics – Dell XPS 730x H2C (Early 2009) User Manual

Page 29

Advertising
background image

Troubleshooting

29

Troubleshooting

WARNING:

Before working inside your computer, read the safety information that

shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Diagnostic Tools

Dell™ Diagnostics

If you experience a problem with your computer, perform the checks in
"Solving Problems" on page 38 and run Dell Diagnostics before you contact
Dell for technical assistance.

NOTE:

Dell Diagnostics only operate on Dell computers. You can run Dell

Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting Dell Diagnostics From Your Hard Drive

1 Turn on (or restart) your computer.
2 When the DELL logo appears, press <F12> immediately.

NOTE:

Keyboard failure may result when a key is held down for extended

periods of time. To avoid possible keyboard failure, press and release <F12> in
even intervals to open the Boot Device Menu.

NOTE:

If at any time a message appears stating that no diagnostics

utility partition has been found, run Dell Diagnostics from your Drivers and
Utilities

media.

If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft

®

Windows

®

desktop, then shut down

your computer and try again.

book.book Page 29 Monday, November 10, 2008 1:26 PM

Advertising
This manual is related to the following products: