Drive problems – Dell XPS 730x H2C (Early 2009) User Manual

Page 39

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Troubleshooting

39

3 Click Hardware Troubleshooter in the Search Results list.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware

conflict on my computer, and click Next.

Windows Vista:

1 Click Start

and click Help and Support.

2 Type

hardware troubleshooter

in the search field and press

<Enter> to start the search.

3 In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.

Battery Problems

WARNING:

There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.

R

EPLACE

THE

B

ATTERY

If you have to repeatedly reset time and date information

after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see the

Service Manual at support.dell.com). If replacing the

battery does not solve the problem, contact Dell.

Drive Problems

E

NSURE

THAT

M

ICROSOFT®

W

INDOWS®

R

ECOGNIZES

THE

DRIVE

Windows XP:

• Click Start and click My Computer.

Windows Vista:

• Click Start

and click Computer.

If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.

T

EST

THE

DRIVE

• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable media and restart the computer.

book.book Page 39 Monday, November 10, 2008 1:26 PM

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