Dell XPS 730x H2C (Early 2009) User Manual

Page 31

Advertising
background image

Troubleshooting

31

7 At the CD-ROM Startup Menu, use the up- and down- arrow keys or press

the appropriate number on the keyboard to highlight Boot from
CD-ROM, and then press <Enter>.

If you wait too long and the Windows logo appears, continue to wait
until you see the Windows desktop, then shut down your computer and
try again.

8 Press <1> to select the Dell Diagnostics.
9 At the Dell Diagnostics Menu, press <1> to select Dell Diagnostics

(graphical user interface).

10 At the Dell Diagnostics Main Menu, left-click with the mouse, or press

<Tab> and then <Enter>, to select the test you want to run.

NOTE:

Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

11 After all tests are complete, close the test window to return to the Dell

Diagnostics Main Menu.

12 Remove the Drivers and Utilities media, then close the Main Menu

window to exit Dell Diagnostics and restart the computer.

Dell Diagnostics Main Menu

The following tests can be run from the Dell Diagnostics Main Menu.

Option

Function

Express Test

Performs a quick test of system devices. The test typically
takes 10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.

Extended Test

Performs a thorough check of system devices. The test
typically takes an hour or more and periodically requires
your input to answer specific questions.

Custom Test

Tests a specific device in the system and can be used to
customize the tests you want to run.

Symptom Tree

Lists a number of common symptoms and allows you to
select a test based on the symptom of the problem you
are having.

book.book Page 31 Monday, November 10, 2008 1:26 PM

Advertising
This manual is related to the following products: