Dell Dimension 5000 - Manual (Page 30)

30
Solving Problems
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.dell.com | support.dell.com
Error Messages
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware.
3 Click Phone and Modem Options.
4 Click the Modems tab.
5 Click the COM port for your modem.
6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have subscribed to an
Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? “ < > | — Do not
use these characters in filenames.
A REQUIRED . D L L FILE WAS NOT FOUND — The program that you are trying to open is missing an
essential file. To remove and then reinstall the program:
1 Click the Start button, click Control Panel, and then click Add or Remove Programs.
2 Select the program you want to remove.
3 Click the Change or Remove Program icon.
4 See the program documentation for installation instructions.
drive letter :\ IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — The drive cannot read the disk.
Insert a disk into the drive and try again.
I NSERT BOOTABLE MEDIA — Insert a bootable floppy disk or CD.
N ON - SYSTEM DISK ERROR — Remove the floppy disk from the drive and restart your computer.
C7565bk1.book Page 30 Wednesday, January 26, 2005 1:37 PM