Dell PowerEdge 1500SC - Manual (Page 29)

If the tests does not complete successfully, see " Getting Help ," for instructions on obtaining technical assistance.
13. Repeat steps 7 through 12 for the remaining expansion cards that you removed in step 3.
If you have reinstalled all of the expansion cards and the problem still persists, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting the Diskette Drive
Problem
l Error message indicating a diskette drive problem during execution of either the boot routine or system diagnostics
Action
1. Enter the system setup program, and verify that the system is configured correctly. See "Using the System Setup Program" in the User's Guide for
instructions.
2. Run the diskette drive tests in system diagnostics to see whether the diskette drive now works correctly.
3. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
4. Remove the system covers (see " Removing and Replacing the System Covers ").
5. Remove the cooling shrouds (see " Cooling Shrouds " in "Installing System Board Options").
6. Verify that the diskette drive's interface cable is securely connected between the diskette drive and the system board.
7. Replace the cooling shrouds (see " Cooling Shrouds ").
8. Reinstall the system covers (see " Removing and Replacing the System Covers ").
9. Connect the system to its electrical outlet and turn on the system, including any attached peripherals.
10. Run the diskette drive tests in system diagnostics to determine whether the diskette drive works correctly.
11. If the drive still does not work, remove all expansion cards (see " Removing an Expansion Card " in "Installing System Board Options").
12. Run the diskette drive tests in system diagnostics to determine whether the diskette drive now works correctly.
If the test ran successfully, an expansion card might be conflicting with the diskette drive logic, or you may have a faulty expansion card. Continue to
step 13.
If the test failed, see " Getting Help ," for instructions on obtaining technical assistance.
13. Reinstall one of the expansion cards you removed in step 11 (see " Installing an Expansion Card " in "Installing System Board Options").
14. Retest and run the diskette drives test in system diagnostics to determine whether the diskette drive subsystem now works correctly.
15. Repeat steps 13 and 14 until all expansion cards have been reinstalled or until one of the expansion cards prevents the system from booting from the
diagnostics diskette.
If the problem is not resolved, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting a CD Drive
Problem
l System cannot read data from the CD
l CD indicator fails to flash during boot
Action
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2. Remove the system's right-side cover (see " Removing the Side Covers ").
3. Remove the cooling shrouds (see " Cooling Shrouds " in "Installing System Board Options").
4. Verify that the CD drive interface cable is securely connected between the CD drive and the system board.
5. Connect the system to its electrical outlet and turn on the system, including any attached peripherals.
6. Run the IDE devices tests in system diagnostics to determine whether the CD drive now works correctly.
If the problem is not resolved, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting an Internal SCSI Tape Drive
Problem