System messages – Dell PowerEdge 1500SC User Manual

Page 9

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System Messages

System messages alert you to a possible operating system problem or to a conflict between the software and hardware.

Table 2

-3

lists the system error

messages that can occur and the probable cause for each message.

 

Table 2-2. Power-Supply Indicator Patterns 

Indicator Indicator Code

Power-on Green indicator indicates that the power supply is operational.

Fault

Red indicator indicates a problem with the power supply such as fan failure, voltage error, and others.

NOTE:

If you receive a system message that is not listed in

Table 2

-3

, check the documentation for the application that is running when the message

appears and/or the operating system documentation for an explanation of the message and recommended action.

Table 2-3. System Messages 

Message

Cause

Corrective Action

Address mark not found

Faulty diskette, CD drive, or hard drive
subsystem (defective system board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Alert! One or more of

the memory DIMMs are

out of rev.

Unsupported memory module(s) installed.

Replace one or more memory modules so that the memory module pairs are
identical. See "

Adding Memory

" in "Installing System Board Options."

Alert! Processor

thermal probe failure

detected

Defective microprocessor.

Replace the microprocessor. See "

Adding or Replacing a Microprocessor

."

Alert! Secondary system

fan was not detected

Loose PCI fan cable connection, defective fan.

Check the PCI fan cable. If the problem persists, replace the PCI fan shroud.
See "

Cooling Shrouds

" in "Installing System Board Options."

Alert! System fan was

not detected

Loose fan cable connection, defective fan.

Check the fan cable. If the problem persists, replace the fan. See "

Removing

the Fan

" in "Installing System Board Options."

Alert! Unsupported

memory in DIMM slot(s)

A, B, C, or D 

Unsupported memory module(s) installed in
specified slot(s).

Replace one or more memory modules so that the memory module pairs are
identical. See "

Adding Memory

" in "Installing System Board Options."

Attachment failed to

respond

Diskette drive or hard drive controller cannot
send data to associated drive.

Replace the defective drive. See "

Installing Drives

." If the problem persists,

see "

Getting Help

," for instructions on obtaining technical assistance.

Auxiliary device

failure

Mouse cable connector loose or improperly
connected, defective mouse.

Check the mouse cable connection. If the problem persists, replace the
mouse. See "

Getting Help

," for instructions on obtaining technical assistance.

Bad error-correction

code(ECC) on disk read

Controller has failed

Faulty diskette/tape drive, CD drive, or hard drive
subsystem (defective system board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

CD-ROM drive 0 not

found

Improperly connected or missing CD drive.

Check that the interface cable is seated on the system board. Replace the
drive. See "

Installing Drives

." If the problem persists, see "

Getting Help

."

Data error

Faulty diskette, diskette drive, or hard drive.

Replace the diskette, diskette drive, or hard drive. See "

Installing Drives

."

Decreasing available

memory

One or more memory modules improperly seated
or faulty.

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing

System Board Options." If the problem persists, replace the memory modules.
If the problem persists, see "

Getting Help

," for instructions on obtaining

technical assistance.

Diskette drive 0 seek

failure

Faulty or improperly inserted diskette, incorrect
configuration settings in System Setup program,
loose diskette/tape drive interface cable, or
loose power cable.

Replace the diskette. Run the System Setup program to correct the diskette
drive type. See "Using the System Setup Program," in the User's Guide for
instructions. Check the interface cable and power cable connections to the
system board. See "

Installing Drives

."

Diskette drive 1 seek

failure

Diskette read failure

Faulty diskette, faulty or improperly connected
diskette drive, loose diskette/tape drive interface
cable, or loose power cable.

Check the interface cable and power cable connections to the system board.
See "

Installing Drives

."

Diskette subsystem

reset failed

Faulty diskette/tape drive controller (defective
system board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Diskette write

protected

Diskette write-protect feature activated.

Move the write-protect tab on the diskette.

Drive not ready

Diskette missing from or improperly inserted in
diskette drive.

Reinsert or replace the diskette.

Gate A20 failure

Faulty keyboard controller (defective system
board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

General failure

Operating system corrupted or not installed
properly.

Reinstall the operating system.

Hard disk controller

failure

Incorrect configuration settings in System Setup
program, improperly connected hard drive, faulty
hard drive controller subsystem (defective
system board), or loose power cable.

Check the hard drive configuration settings in the System Setup program. See
"Using the System Setup Program," in the User's Guide for instructions.
Reinstall the hard drive. See "

Installing Drives

." Check the interface cable and

power cable connections to the system board. See "

Installing Drives

."

Keyboard failure

Keyboard cable connector loose or improperly

Check the keyboard cable connection. Replace the keyboard. If the problem

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