Dell XPS 10 Tablet - Manual (Page 44)

44 | Troubleshooting
System problem
Problems Possible causes Possible solutions
Tablet does not turn on The battery is
completely discharged. Charge the tablet for 1
at least 4 hours.
Press and hold the
2
Power and
Sleep/Wake button for
4 seconds.
Tablet does not turn off Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet locks up Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet is not responding
or behaving unexpectedly Reboot the tablet. 1
See Turning Off Your
Tablet and Turning On
Your Tablet .
Refresh the tablet. See 2
Reset your tablet .
Contact Dell’s 3
support service. Go to
support.dell.com or
dell.com/ContactDell .
Tablet cannot boot
into Windows Boot from Windows
recovery. See
Recover
your tablet .
Software or feature is not
working as expected Restart your tablet.
Software updates may
have been downloaded
in the background. Swipe
from the right edge of the
display to access Charms
and touch Settings
→
Power → Restart to
restart the tablet.