Dell XPS 10 Tablet User Manual

Page 46

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46 | Troubleshooting

Limited mobile
broadband connection

AT&T network is
temporarily unavailable.

Move your tablet to a

different location.

Reboot the tablet.

See

Turning Off Your

Tablet

and

Turning On

Your Tablet

.

Excessive amount of
downloaded/uploaded
data.

Check if the mobile

1

data usage has
exceeded the limits.
See

Mobile broadband

options

.

Switch to Wi-Fi.

2

Slow Internet
connections

The signal strength is
not strong enough.

Move your tablet to a
different location for
better signal reception.

Slow mobile broadband
connections

The tablet may not
connect to LTE or
HSPA+ (4G) but
connects to HSDPA (3G).

Move your tablet back
to a location where you
previously connected to a
4G network.

Mobile broadband does
not auto-connect

Mobile broadband option
Connect automatically
is not activated.

Check if the mobile
broadband is on and the
Connect automatically
option is ticked. See

Connecting to a mobile
broadband network

.

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