Touchscreen problem, Network problem – Dell XPS 10 Tablet User Manual

Page 45

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Troubleshooting | 45

Touchscreen problem

Problems

Possible causes

Possible solutions

Touchscreen responds
slowly or improperly

Protective cover
prevents the tablet from
recognizing your inputs.

Gently wipe the

display with a clean
dry cloth.

Remove any

protective covers
from the touchscreen.

Network Problem

Problems

Possible causes

Possible solutions

No wireless connection

Check if the wireless

1

radio is on. See

Wi-Fi setting

.

Try to get closer to the

2

wireless access point.
Reset the wireless

3

router if using a private
network; open the
browser to view the
landing page if using a
public network.

No mobile broadband
connection

Check if the mobile

1

broadband is on.
See

Turning On/Off

mobile broadband

.

Move your tablet to

2

a different location
for better signal
reception.

The mobile broadband
has been capped.

Stop using mobile
broadband until the next
billing cycle or contact
AT&T to change your
broadband plan.

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