If the tape backup software does not detect the tape drive or to obtain the latest operating system drivers and/or firmware
upgrades, see the Dell Support website at

support.dell.com

Troubleshooting the Drive

Power-On Self-Test (POST) and Drive Connectivity Failures

Every time you turn on or reset the drive, it conducts a Power-On Self-Test (POST). This test ensures that the drive is working
properly and is ready to use. While POST is in progress, watch the front panel LEDs to see the progress and results of the test.
See

Operating the Tape Drive

Using the Tape Drive

for details on normal LED activity during during POST.

A successful POST will always finish with a solid Ready LED. POST takes approximately eight seconds with no tape loaded and
up to several minutes with a tape loaded, depending on the position of the media in the tape path. When a tape is loaded, other
expected LED indications may exist. See

Operating the Tape Drive

Using the Tape Drive

for details. Any unexpected LED

indications during POST may indicate a failure. Use the information in

Table 1

to troubleshoot the drive. If the condition persists,

contact Technical Support.

Table 1. Troubleshooting errors indicated by front panel LEDs

Symptom

Problem

Solution

None of the
drive’s LEDs
illuminate.

The drive is not receiving
power.

Check the drive's power cable. If an external drive, check the power cable
connections. Plug the power cable into a different power outlet.

Media LED:
Slow blink

Unsupported format,
unsupported cartridge type, or
damaged cartridge.

Loading an unsupported cartridge, such as a DLTtape™III, an SDLT
cartridge, or an incompatible cleaning cartridge, damaged media, a
DLTtape™ IV cartridge that is either blank or was written using an
unsupported format such as DLT4000, DLT7000 or DLT8000, or an
unsuccessful buckle operation causes this condition. The drive ejects the
cartridge. Inspect cartridge and confirm format, type, and integrity. If
repeatable with a known-good cartridge, replace drive or call Technical
Support.

Media LED:

A DLT1 (DLT VS80) format

The PowerVault 110T DLT VS160 Tape drive can read, but not write, this

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