If the drive becomes unresponsive – Dell 110T DLT1 Drive User Manual

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Troubleshooting: Dell PowerVault 110T DLT VS160 Tape Drive User's Guide

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5. See

If the Drive Becomes Unresponsive

for instructions on

performing an emergency reset to eject the cartridge.

6. If the drive still does not eject the cartridge, contact Technical

Support.

The drive
repeatedly rejects
a cartridge.

Cartridge or drive problem.

The PowerVault 110T DLT VS160 Tape Drive rejects any unsupported
cartridge, such as a DLTtape™ III, an SDLT cartridge, an incompatible
cleaning cartridge, damaged media, a DLTtape™ IV cartridge that is
either blank or was written using an unsupported format such as
DLT4000, DLT7000 or DLT8000, as well as any cartridge that causes
an unsuccessful buckle operation. Inspect the cartridge and confirm
format, type, and integrity. If repeatable with a known-good cartridge,
try cleaning the drive. If cleaning does not help, replace the drive or
call Technical Support.

If the Drive Becomes Unresponsive

On rare occasions, the drive may become unresponsive. If this should happen, use this procedure to reset the drive and unload
the cartridge:

1. Press and hold the Unload/Eject button for approximately 27 seconds until all four LEDs are steadily illuminated (not

blinking).

2. Release the Unload/Eject button while all four LEDs are steadily illuminated. The drive initiates a device reset, then

performs a POST. See

Indicator Activity During Power-On Self-Test (POST)

Introduction

for information on normal POST

LED activity.

3. Upon completion of POST, press and release the Unload/Eject button as soon as the Ready LED begins to blink and/or you

hear tape motion. The drive attempts to eject the cartridge as soon as the device reset is complete and the drive completes
a mid-tape load. This may take several minutes, depending on the where the media is positioned in the tape path.

4. If you do not press the Unload/Eject button again as indicated in Step 3, the cartridge in the drive is ready to use after the

drive resets and loads the cartridge.

See

Unload/Eject Button Features

Using the Tape Drive

for further instructions on initiating an emergency reset. See

Front

Panel Controls and Indicators

Introduction

for complete information on LED activity during a reset and POST.

Running the Dell PowerVault Tools Diagnostic Package

NOTE: See