Dell Inspiron 700M - Manual (Page 60)

60
Solving Problems
www
.dell.com | support.dell.com
External Keyboard Problems
NOTE:
When you attach an external keyboard, the integrated keyboard remains fully functional.
Unexpected Characters
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
C HECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check
it for damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to
the computer.
C HECK THE EXTERNAL KEYBOARD —
1 Shut down the computer, wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
3 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and
click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE
INTEGRATED KEYBOARD —
1 Shut down the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and
click Notepad.
5 Type some characters on the integrated keyboard and verify that they appear on the display.
If the characters appear now but did not with the external keyboard, you may have a defective external
keyboard. Contact Dell (see "Contacting Dell" on page 89).
D ISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are
displayed instead of letters. Verify that the numbers lock light is not lit.