External keyboard problems, Unexpected characters – Dell Inspiron 510m User Manual

Page 48

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48

Using the Keyboard and Touch Pad

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.dell.com | support.dell.com

External Keyboard Problems

NOTE:

When you attach an external keyboard, the integrated keyboard remains fully functional.

Unexpected Characters

C

HECK

THE

KEYBOARD

CABLE

Shut down the computer (see page 32).

Disconnect the keyboard cable and check it for damage. For PS/2 cables, check
the cable connector for bent or broken pins. Firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.

C

HECK

THE

EXTERNAL

KEYBOARD

1

Turn off the computer, wait 1 minute, and turn it on again.

2

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.

3

From the Windows

®

desktop, click the Start button, point to Programs, point to

Accessories, and click Notepad.

4

Type some characters on the external keyboard and verify that they appear on the
display.

If you cannot verify these steps, you may have a defective external keyboard.

T

O

VERIFY

THAT

THE

PROBLEM

IS

WITH

THE

EXTERNAL

KEYBOARD

,

CHECK

THE

INTEGRATED

KEYBOARD

1

Turn off the computer.

2

Disconnect the external keyboard.

3

Turn on the computer.

4

From the Windows desktop, click the Start button, point to Programs, point to
Accessories, and click Notepad.

5

Type some characters on the external keyboard and verify that they appear on the
display.

If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard. Contact Dell (see page 112).

D

ISABLE

THE

NUMERIC

KEYPAD

Press <Num Lk> to disable the numeric

keypad if numbers are displayed instead of letters. Verify that the numbers lock
light is not lit.

D7898bk2.book Page 48 Friday, April 29, 2005 9:39 AM

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