Dell Inspiron 510m - Manual (Page 73)

Solving Problems
73
Scanner Problems
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware and click Phone and Modem Options.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
C HECK THE POWER CABLE CONNECTION — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C HECK THE SCANNER CABLE CONNECTION — Ensure that the scanner cable is
firmly connected to the computer and to the scanner.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
D7898bk2.book Page 73 Friday, April 29, 2005 9:39 AM