General program problems, A program crashes, A program stops responding – Dell Inspiron 510m User Manual

Page 76: A solid blue screen appears, Error messages appear, Resolving other technical problems, A solid blue screen appears error messages appear

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76

Solving Problems

www

.dell.com | support.dell.com

General Program Problems

A program crashes

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program stops responding

A solid blue screen appears

Error messages appear

Resolving Other Technical Problems

S

EE

THE

SOFTWARE

DOCUMENTATION

Many software manufacturers

maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.

E

ND

THE

PROGRAM

1

Simultaneously press <Ctrl><Shift><Esc>.

2

Click the Applications tab, and then select the program that is no longer
responding.

3

Click End Task.

T

URN

THE

COMPUTER

OFF

If the computer does not respond to a keystroke or

a proper shutdown (see page 32), press the power button until the computer
turns off. Press the power button again to restart the computer.

The computer restarts.

R

EVIEW

" E

RROR

M

ESSAGES

"

ON

PAGE

6 9

Look up the message and take

the appropriate action. See the software documentation.

G

O

TO

THE

D

ELL

S

UPPORT

WEBSITE

Go to support.dell.com for help with

general usage, installation, and troubleshooting questions.

D7898bk2.book Page 76 Friday, April 29, 2005 9:39 AM

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