General program problems, A program crashes, A program stops responding – Dell Inspiron 510m User Manual

Page 76: A solid blue screen appears, Error messages appear, Resolving other technical problems, A solid blue screen appears error messages appear

Advertising
background image

76

Solving Problems

www

.dell.com | support.dell.com

General Program Problems

A program crashes

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program stops responding

A solid blue screen appears

Error messages appear

Resolving Other Technical Problems

S

EE

THE

SOFTWARE

DOCUMENTATION

—

Many software manufacturers

maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.

E

ND

THE

PROGRAM

1

Simultaneously press <Ctrl><Shift><Esc>.

2

Click the Applications tab, and then select the program that is no longer
responding.

3

Click End Task.

T

URN

THE

COMPUTER

OFF

—

If the computer does not respond to a keystroke or

a proper shutdown (see page 32), press the power button until the computer
turns off. Press the power button again to restart the computer.

The computer restarts.

R

EVIEW

" E

RROR

M

ESSAGES

"

ON

PAGE

6 9 —

Look up the message and take

the appropriate action. See the software documentation.

G

O

TO

THE

D

ELL

S

UPPORT

WEBSITE

—

Go to support.dell.com for help with

general usage, installation, and troubleshooting questions.

D7898bk2.book Page 76 Friday, April 29, 2005 9:39 AM

Advertising