Dell 540 Photo Printer User Manual

Page 29

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Nothing happens when you try to print (from computer)

Check the USB connections from the printer to the computer (

Make sure the power cable

is connected to the printer and the printer is on.

).

The computer may be transferring images. Wait a few seconds, then try again.
Access the printer menu for your system. Remove check marks next to Pause Printing and
Offline, if checked.
Close unnecessary software applications. Disconnect then reconnect the USB cable from
the printer to the computer (

Make sure the power cable is connected to the printer and

the printer is on.

).

Make sure Drivers and Utilities software is installed (

Installing Printer Drivers and

Software

). Install if necessary.

Uninstall, then reinstall Drivers and Utilities software (

Installing Printer Drivers and

Software

).

Make sure your computer meets the minimum system requirements (

Windows-Based

Operating System Requirements

). Upgrade your system if necessary.

Printing is slow -

NOTE:

When printing a large number of prints, printing may slow down to prevent the print head from
overheating.

Make sure the printer is not placed in direct sunlight or is not operating in a high-
temperature environment.
Make sure the cooling vents are not blocked or dirty (

Air vents

).

Close unnecessary software applications.
Make sure your computer meets the minimum system requirements (

Windows-Based

Operating System Requirements

). Upgrade your system if necessary.

Unable to remove photo cartridge (Error light glows steady.)

NOTE:

The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the
photo cartridge without first clearing the paper error.

Check to see if the paper tray is empty or if paper is missing perforated tabs. Reload
photo paper if necessary (

Loading the Photo Paper

), then try again.

Make sure photo paper is not jammed. Clear the jam if necessary, then try again.

Photo paper runs out before the photo cartridge (or vice versa)

Supply mismatch can result from several different situations, including:

Scrapping of photo paper as a result of jams or other errors
Gradual advancement of the print ribbon as a result of removing ribbon slack or
clearing jams

Supply mismatch is likely to occur as you continue to use your printer. If you wish to keep your
photo cartridge and photo paper supply synchronized, discard unused photo cartridge or photo
paper when one or the other is fully depleted.

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