Dell 540 Photo Printer - Manual (Page 30)

Transfer/communication problems
Nothing happens when you try to transfer photos to the computer
Press the Save to PC button on the printer.
Check the power and USB connections from the printer to computer (
Make sure the power
cable is connected to the printer and the printer is on. ).
If you are trying to transfer photos from a PictBridge-enabled camera ( Printing From Your
Pictbridge-enabled or Other Compatible Camera ), check the USB connections between the
printer and the camera.
Close unnecessary software applications, and minimize remaining application windows.
Follow any messages on the screen that may have been hidden by other windows.
Disconnect then reconnect the USB cable from the printer to the computer (
Make sure the
power cable is connected to the printer and the printer is on. ).
Make sure Drivers and Utilities software is installed ( Installing Printer Drivers and
Software ). Install if necessary.
Uninstall, then reinstall Drivers and Utilities software ( Installing Printer Drivers and
Software ).
Make sure your computer meets the minimum system requirements ( Windows-Based
Operating System Requirements ). Upgrade your system if necessary.
More Troubleshooting Options
Go to support.dell.com for help.