Dell Precision 390 - Manual (Page 120)

Printer Problems
Fill out the Diagnostics Checklist as you complete these checks.
Serial or Parallel Device Problems
Fill out the Diagnostics Checklist as you complete these checks.
Sound and Speaker Problems
Fill out the Diagnostics Checklist as you complete these checks.
l Multiple power strips connected to the same electrical outlet
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation — See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections —
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer
Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstall the printer driver — See the printer documentation for instructions
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you are having a problem with a printer, see Printer Problems .
Check the option setting — See the device's documentation for the recommended settings. Then enter system setup (see Entering System
Setup ) and go to the Integrated Devices option settings. Ensure that the Serial Port setting or the Parallel Port setting matches the
recommended settings.
Run the Dell Diagnostics (see Dell Diagnostics )
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.