A solid blue screen appears, Dell mediadirect problems, A program is designed for an earlier microsoft – Dell Inspiron 640M User Manual
Page 94: Windows, Operating system
94
Troubleshooting
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then reinstall the program. Software
usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program
so it runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
A solid blue screen appears
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Dell MediaDirect problems
C
HECK
THE
D
ELL
M
EDIA
D
IRECT
HELP
FILE
FOR
INFORMATION
—
Click the question mark icon at the bottom
of the Dell MediaDirect screen to access Help.
T
O
PLAY
MOVIES
WITH
D
ELL
M
EDIA
D
IRECT
,
YOU
MUST
HAVE
A
D V D
DRIVE
AND
THE
D
ELL
D V D P
LAYER
—
If
you purchased a DVD drive with your computer, this software should already be installed.
V
IDEO
Q
UALITY
PROBLEMS
—
Turn off the Use Hardware Acceleration option. This feature takes
advantage of the special processing in some graphics cards to reduce processor requirements when
playing DVDs and certain types of video files.
C
ANNOT
PLAY
SOME
MEDIA
FILES
—
Because Dell MediaDirect provides access to media files outside the
Windows XP operating system environment, access to licensed content is restricted. Licensed content is
digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music
and video files have a lock icon next to them. You can access licensed files in the Windows XP operating
system environment.
A
DJUSTING
THE
COLOR
SETTINGS
FOR
MOVIES
THAT
CONTAIN
SCENES
THAT
ARE
TOO
DARK
OR
TOO
BRIGHT
—
Click EagleVision to use a video enhancement technology that detects video content and dynamically
adjusts the brightness/contrast/saturation ratios.
NOTICE:
You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell
.