Mouse problems – Dell Dimension 3100C User Manual

Page 35

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Solving Problems

35

Mouse Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

Reseat the memory modules (see page 64) to ensure that your computer is successfully communicating

with the memory.

• Ensure that you are following the memory installation guidelines (see page 64).
• Your computer supports DDR2 memory. For more information about the type of memory supported by

your computer, see "Memory" on page 62.

• Run the Dell Diagnostics (see page 46).

C

LEAN

THE

MOUSE

For instructions on cleaning the mouse, see "Mouse" on page 99.

C

HECK

THE

MOUSE

CABLE

1

Remove mouse extension cables, if used, and connect the mouse directly to the computer.

2

Reconnect the mouse cable as shown in the setup diagram

for your computer.

R

ESTART

THE

COMPUTER

1

Simultaneously press <Ctrl><Esc> to display the Start menu.

2

Type

u

, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.

3

After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.

4

Start the computer.

T

EST

THE

MOUSE

Connect a properly working mouse to the computer, and try using the mouse.

C

HECK

THE

MOUSE

SETTINGS

1

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2

Click Mouse.

3

Try adjusting the settings.

R

EINSTALL

THE

MOUSE

DRIVER

See "Reinstalling Drivers" on page 48.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Resolving Software and Hardware Incompatibilities"

on page 49.

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