Dell PowerVault MD3820f - Manual (Page 41)

If EMM Status LED is Blinking Amber (5 Times per Sequence)
Update the firmware to the latest supported firmware on both the EMMs. For more information on
updating your EMM firmware, see Management Firmware Downloads in the Storage Arrays
Administrator's Guide at dell.com/powervaultmanuals.
If the EMM Status LED is Solid or Blinking Amber (2 or 4 Times per Sequence)
1. Turn off the host server.
2. Remove the EMM and verify that the pins on the backplane and EMM are not bent.
3. Reseat the EMM module and wait for 30 seconds.
4. Turn on the host server.
5. Check the EMM status LED.
6. If the LED does not turn Green, replace the EMM.
If the problem is not resolved, see Getting Help .
If the Link Status LEDs are not Green
1. Turn off the host server.
2. Reseat the cables on the expansion array and the server.
3. Turn on the expansion arrays and the storage array and wait until the system is fully booted.
4. Turn on the host server.
5. Check the link status LED. If the link status LED is not green, replace the cables.
If the problem is not resolved, see Getting Help .
Troubleshooting RAID Controller Modules
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: In the case of non-redundant configurations, it is recommended that you turn off the
host server before turning off the array to prevent loss of data.
If the Array Status LED is Solid or Blinking Amber
1. In the AMW, select the Summary tab, and click on Storage Array needs attention.
2. Follow the listed procedures in the Recovery Guru(s) and wait for up to 5 minutes to check if the LED
has turned blue.
If following the Recovery Guru procedures does not solve the problem, complete the following
procedure to further troubleshoot the array.
3. Turn off the host server as appropriate.
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