Dell Latitude Xpi CD - Manual (Page 111)

Getting Help 5-17
x
U.S.
(Austin, Texas)
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech (Automated technical support) . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
Customer Technical Support:
Dell Direct 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9252
Major Accounts 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9256
Dell Customer Service
(Credit Return Authorization Numbers) . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-624-9897
Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-4618
DellWare ® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-753-7201
DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-1681
Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-426-5150
Spare Parts Sales:
Dell Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-274-1490
Major Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-357-3355
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-727-8320
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 338-4400
* For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.).
1
Use this telephone number if your call is about a system purchased for home, personal, or small-business use.
2 Use this telephone number if you are calling for an established Dell national account (have your account number handy), if you
work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution.
Table 5-3. Dell Contact Numbers (Continued)
Country
Area Local Number or
Department Name or Service Code Toll-Free Number