Dell Latitude Xpi CD - Manual (Page 46)

3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide
Diskette write-
protected
Because the diskette is write-
protected, the operation cannot
be completed. Slide the write-protect notch up.
Drive not ready No diskette is in the diskette
drive, or no hard-disk drive is
in the drive bay. The operation
requires a diskette in the drive
or a hard-disk drive in the bay
before it can continue. Put a diskette in the drive, or push the diskette all the
way into the drive until the eject button pops out. Or,
install a hard-disk drive in the drive bay.
Error reading
PCMCIA card
The computer cannot identify
the PC Card. Reseat the card or try another PC Card that you know
works. If the problem persists, see “Troubleshooting a
PC Card” found later in this chapter.
Extended mem-
ory size has
changed
The amount of memory
recorded in NVRAM does not
match the memory installed in
the computer. Reboot the computer. If the error appears on the dis-
play again, call Dell for technical assistance. (See
Chapter 5, “Getting Help,” for instructions.)
Gate A20
failure
An installed memory module
may be loose. See “Troubleshooting Memory” found later in this
chapter.
General failure The operating system is unable
to carry out the command. This message is usually followed by specific informa-
tion—for example,
PRINTER OUT OF PAPER .
Respond by taking the appropriate action.
Hard-disk
drive configu-
ration error
The computer cannot identify
the drive type. Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer, reinstall the drive, and reboot the computer.
Run the Hard-Disk Drive Test Group in the Dell diag-
nostics. (For instructions, see Chapter 4, “Running the Dell
Diagnostics.”)
Hard-disk
drive control-
ler failure 0
The hard-disk drive does not
respond to commands from the
computer. Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer again, reinstall the drive, and reboot the com-
puter. If the problem persists, try another drive. Then run
the Hard-Disk Drive Test Group in the Dell diagnostics.
(For instructions, see Chapter 4, “Running the Dell Diag-
nostics.”)
Hard-disk
drive control-
ler
failure 1
The CD-ROM drive does not
respond to commands from the
computer. See “Troubleshooting the CD-ROM Drive” found later
in this chapter.
Table 3-2. System Error Messages (Continued)
Message Cause Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide.