Dell Latitude Xpi CD - Manual (Page 96)

5-2 Dell Latitude XPi CD Reference and Troubleshooting Guide
Dell Q&A
Dell anticipates your questions by providing the Dell
Q&A, a Windows-based online file that answers ques-
tions that are often asked by Dell computer users. Look
for the Dell Q&A icon in the Dell Accessories folder or
group.
System User’s Guide
The Windows-based online System User’s Guide includes
information about traveling with your portable computer,
installing and using batteries, conserving battery power,
and attaching external devices to the computer. This doc-
ument is installed on your hard-disk drive for easy
reference wherever you take the computer.
Reference and Troubleshooting Guide
The Reference and Troubleshooting Guide includes infor-
mation about system features, customizing the operation
of the computer, and diagnosing and troubleshooting
computer problems.
World Wide Web on the Internet
Dell can be accessed electronically on the Internet via a
World Wide Web site, a file transfer protocol (FTP) site,
and electronic mail (e-mail) using the following
addresses:
• World Wide Web
http://www.dell.com/
• Anonymous FTP
ftp.dell.com/
Table 5-1. Help Tools
Subject or Task Tool
BIOS revisions TechConnect BBS
Frequently asked questions Dell Q&A, Customer Technical Support
Information about Dell, its products, and its services TechFax service, World Wide Web on the Internet
Installation instructions Online System User’s Guide, Reference and Troubleshoot-
ing Guide, Customer Technical Support, AutoTech service
Interrupt maps TechFax service
Ordering parts Customer Technical Support, TechConnect BBS
Software update information TechFax service
Technical notes on system compatibility and revisions TechFax service
Technical training class information TechFax service
Technical specifications TechFax service, online System User’s Guide, Reference
and Troubleshooting Guide
Troubleshooting, step-by-step instructions Reference and Troubleshooting Guide, Dell diagnostics,
Customer Technical Support, AutoTech service
Unresolved problems requiring assistance from a Dell
technician Customer Technical Support, TechConnect BBS
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide.