Dell PowerVault LTO3-080 - Manual (Page 45)

Fixing SAS Connectivity Problems
n If the diagnostics succeed, the error was temporary.
l If the operation fails and another drive is not available, insert a scratch cartridge into the drive and run the tape drive diagnostics (see
Function Code 1 in "
Selecting a Diagnostic or Maintenance Function ").
¡ If the diagnostics fail, contact Dell technical support.
¡ If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics
(see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in " Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
For Problems with Reading Data:
If the problem occurred while the drive was reading data from the tape, and if you know the volume serial number of the tape cartridge, perform
one of the following procedures:
l If another drive is available, insert the cartridge into the other drive and retry the operation:
¡ If the operation fails, discard the defective cartridge.
¡ If the operation succeeds, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
n If the diagnostics fail, contact Dell technical support.
n If the diagnostics succeed, the error was temporary.
l If another drive is not available, insert a scratch cartridge into the drive and run the tape drive diagnostics (see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
¡ If the diagnostics fail, contact Dell technical support.
¡ If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics
(see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in " Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge. Try another tape cartridge.
If the problem occurs with multiple tape cartridges, see "
Resolving Media-Related Problems ." This error will also appear if you are loading an
expired cleaner cartridge.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
Tape drive or interface failure. The tape drive determined that a failure occurred in the tape drive's hardware or in the bus. See " Fixing SAS
Connectivity Problems ". The error code clears 10 seconds after the drive detected the error or when you place the drive in maintenance mode.
Library to drive interface (RS-422) error. This interface is not used in the PowerVault tape drive.
Tape drive hardware problem. The tape drive determined that a problem occurred that degraded the operation of the tape drive, but it did not
restrict continued use. If the problem persists, contact Dell technical support. The drive is usable, though the single-character display continues to
indicate an error and the fault LED flashes amber.
The error code may clear when you cycle power to the tape drive or place it in maintenance mode.
No error or message is assigned.
The tape drive needs to be cleaned. Clean the tape drive. See the " Cleaning the Tape Mechanism " section.
The error code clears when you clean the tape drive or place it in maintenance mode.
No error or message is assigned.
Not applicable for a SAS drive.
Not applicable for a SAS drive.
Incompatible media. The tape drive detected that an unsupported cartridge was loaded. Verify that the generation of the loaded cartridge is
supported on the tape drive.
Write protect. A write operation has been attempted to a write-protected cartridge or an overwrite has been attempted to a WORM cartridge.
These operations are not allowed.
Encryption Error. The drive detected a configuration or set-up error prior to an encryption operation.
The eject button is depressed. Verify that the button pushes freely.
NOTE: The drive uses a limited version of FTP protocol to communicate on the Ethernet interface. It is recommended to use a simple, command line
FTP session, such as the DOS command prompt, when communicating with the drive. This product is not intended to be connected directly or
indirectly by any means whatsoever to interfaces of public telecommunications networks.
Mid-Tape Recovery. The SCD flashes one segment at a time to complete one figure-eight motion, then flashes the number 9, then flashes one
segment at a time to complete one figure-eight motion, then flashes the number 8. This continues until the number 1 flashes and the drive
completes. You can eject the cartridge once the count down has ended by hitting the eject button.