Dell Inspiron 3700 User Manual
Page 161
When the computer emits a flash code, write it down on a copy of the Diagnostics Checklist and then look up its cause and meaning in
you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. See "Running Dell Diagnostics" in Chapter 3 of
the Reference and Troubleshooting Guide. If you are still unable to resolve the problem, call Dell for technical assistance. See Chapter 5, "Getting
Help," in the Reference and Troubleshooting Guide.
Table 2. Flash Codes and Corrective Actions
Back to Contents Page
1 Scroll lock indicator
2 Capitals lock indicator
3 numbers lock indicator
Message
Cause
Action
1-1-3
NVRAM write/read failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-1-4
ROM BIOS checksum failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-1
Programmable interval timer failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-2
Direct memory access (DMA) initialization
failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-3
DMA page register write/read failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-3-1
through
2-4-4
An installed memory module is not being
properly identified or used.
Make sure that a memory module is installed in one of the memory module
sockets on the system board. The computer will not function unless at least
one memory module is installed.
3-1-1
Slave DMA register failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
3-1-2
Master DMA register failure.
Run the System Board Devices tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
3-1-3
Master interrupt mask register failure.
Call Dell for technical assistance.
3-1-4
Slave interrupt mask register failure.
Call Dell for technical assistance.
3-2-4
Keyboard controller test failure.
Run the PC-AT Compatible Keyboards test in the Dell Diagnostics.
3-3-4
Display memory test failure.
Run the VESA/VGA Interface test in the Dell Diagnostics.
3-4-1
Display initialization failure.
Run the VESA/VGA Interface tests in the Dell Diagnostics.
3-4-2
Display retrace test failure.
Run the VESA/VGA Interface tests in the Dell Diagnostics.
4-2-1
No timer tick.
Call Dell for technical assistance.
4-2-2
Shutdown failure.
Call Dell for technical assistance.
4-2-3
Gate A20 failure.
Call Dell for technical assistance.
4-2-4
Unexpected interrupt in protected mode.
Call Dell for technical assistance.
4-3-1
Memory failure above address 0FFFFh.
Run the System Memory tests in the Dell Diagnostics.
4-3-3
Timer chip counter 2 failure.
Call Dell for technical assistance.
4-3-4
Time-of-day clock stopped.
Call Dell for technical assistance.
4-4-1
Serial port failure.
Run the Serial Ports tests in the Dell Diagnostics.
5-1-2
No usable memory.
Run the System Memory tests in the Dell Diagnostics.