Other software problems, Memory problems – Dell Dimension 5150/E510 User Manual
Page 38
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Solving Problems
Other software problems
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
,
FLOPPY
DISKS
,
OR
C D
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
COMPUTER
THROUGH
THE
START
MENU
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
• Save and close any open files and exit any open programs you are not using to see if that resolves
the problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Installing Memory" on page 69).
• Reseat the memory modules (see "Installing Memory" on page 69) to ensure that your computer is
successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 50).
WD846bk2.book Page 38 Thursday, September 14, 2006 2:40 PM